Big changes are coming to aged care – here’s what you need to know

This new Act puts the rights, dignity and choices of older people front and centre. It’s being introduced following the findings of the Royal Commission into Aged Care Quality and Safety, which called for a major overhaul of the system.

So, what does it mean for you or your loved ones?

A stronger, fairer aged care system

The new Act will introduce several important changes:

• Better quality care – Stronger standards, more consistent care, and better monitoring of services.
• Simpler access – A single assessment process to find the right care and support faster.
• More choice and transparency – Clearer information, stronger privacy protections, and fairer pricing.
• A stronger workforce – Improved screening, clearer responsibilities, and better protections for workers.
• Improved rights – A new Statement of Rights, better complaints process, and the ability to appoint a trusted support person.
• Support at Home – A new program for those who prefer to stay living independently at home.

Who will it affect?

The new Act will impact everyone connected to aged care, including:

• Older people, families and carers
• Aged care providers and workers
• Government agencies delivering, regulating and supporting care

The government has consulted with older people, their families, advocacy groups, aged care providers and sector experts to help shape the changes.

How Benetas is preparing

At Benetas, we welcome these changes. We know how important it is for older people and their families to feel confident, informed and supported.

Our teams are already working behind the scenes to make sure residents, home care clients, families and staff are ready for what’s ahead.

We’ll continue to provide updates as the changes roll out — and we’re here to help you navigate what it all means.

Stay in the loop

Want to stay up to date with aged care changes and how they may affect you or your loved ones?

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