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Who we are
We are a leading not-for-profit organisation with a mission to provide older Victorians, their families and carers with a full range of quality community-based services and residential homes and apartments. To reflect our Anglican heritage and commitment to social justice, we contribute a social dividend which sees any profit reinvested into growing and expanding services and initiatives, including our dedicated research and advocacy agenda, which provides broader benefits to people within our communities.
A proud history
Benetas has been providing aged care services in Victoria for 70 years. Benetas was established in 1948 when a small group of volunteers from the Anglican Diocese of Melbourne responded to an urgent need to provide care and support to older Victorians.
Respect: We take the time to understand and value each person and respecting their choices
Responsibility: We act with integrity toward our clients, their families and carers, our supporters and the broader Anglican community
Community: We strive to build strong relationships and communities of interest among all stakeholders by working together in an open, involving way
Spirit: We build a positive, energetic culture dedicated to creating fulfilling life experiences for older people
We are proud to have:
We understand that adjusting to moving into an aged care home, coping with illness, and approaching the end of life can be challenging.
Benetas encourages all our staff and volunteers to bring a pastoral sensibility to their role, to listen to and be truly present to our clients. At times you might feel the need to speak to someone, so across our residential services Benetas’ specialist team of nondenominational Pastoral Care Practitioners are there to provide individualised and ongoing spiritual and emotional support.
The faith dimension
Across all of our services the faith dimension of a person’s life is supported through connections with denominational visitors and volunteer companions who foster an ongoing relationship with our clients’ chosen faith tradition and provide Church and Chaplaincy services.
At Benetas, we conduct and implement high quality research that supports our vision for older Victorians to ‘live their best life’.
Through our rights-based approach to research, we invite clients, residents, their families and employees to identify research opportunities and participate in the research process. This approach respects participants’ individuality and insights as experts-by-experience.
Aged Care Code of Practice
Benetas signed up to the Aged Care Voluntary Industry Code of Practice (VICOP) Leadership Pledge on 2 November 2020.
This plan shows continuous improvements that Benetas is carrying out to strengthen its practice. Benetas will report on progress against these planned actions annually and publish this on our website.
Dedicated to Diversity and Inclusion
Benetas is a purpose driven aged and community services organisation with a Christian and social justice heritage.
We are committed to supporting Diversity and Inclusion for both the people we serve and the people we engage throughout our services.
Meet our team
Sandra Hills OAM - Chief Executive Officer
MBA; GDipHumanServMgt; GCertHlthServR&E; BA (Psych and Soc)
Sandra Hills joined Benetas in 2009 with career experience in local and state government and the not-for-profit sector. Click to know more.
Elyssia Clark- General Manager, Customer, Insights and Marketing
BA (Psy)(Media); PG Dip (App. Science); MA (Str Marketing)
Elyssia was appointed in October 2022 and brings a wealth of knowledge in data, customer experience and marketing. Click to know more.
Alicia Goddard – General Manager, People, Culture and Diversity
BAB (Bus, HR); GDip ER/IR; GCert Health Systems; MBA
Alicia joined Benetas in January 2023 with over 20 years’ experience in health, government and education industries, across not-for-profit and for-profit. Click to know more.
Helen Kemp, General Manager Community Health and Care
Helen joined Benetas in 2020 and is a leading health and aged care practitioner with over 20 years of experience . Click to know more.
Verity Leith - General Manager, Residential Services
Cert (General Nursing); CritCareCERT; B(Ed)
Verity joined Benetas in September 2019, with extensive experience in executive management roles within the industry. Click to know more.
Sarah McInerney- General Manager, Quality, Risk, and Safeguarding
Sarah joined Benetas in 2021 as the General Manager of Quality, Risk and Safeguarding and oversees quality, compliance and the continuous improvement and positioning of Benetas a leading researcher. Click to know more.
Campbell Richards - Chief Financial Officer
BE (Civil) (Comm); CA
Campbell Richards joined Benetas as Chief Financial Officer/Company Secretary in 2022, having had a successful career spanning 17 years. Click to know more.
John Staines- Chief Information Officer
Grad. Dip. Computing and B.Sc (Applied Physics)
John joined Benetas in 2022 as the Chief Information Officer, with extensive experience working in the for-profit and not- for-profit sectors. Click to know more.
Bruce Webb - General Manager, Strategy, Infrastructure and Housing
Bruce has been with Benetas since 2011 and has been the General Manager of Strategy, Infrastructure and Housing since August 2019. Click to know more.
Michael Urwin - Chairman
BA(Hons), DipEd(Melb), FACE
Michael Urwin is an active member of the Anglican Church, former Brighton Grammar School Headmaster and has been a member of the Diocese of Melbourne Archbishop Council previously. Click to know more.
BCom, CA, GAICD
Sean Balding is an executive who brings significant experience across finance, risk management, M&A and organisational management to the board room. Click to know more.
B.Comm, Cert. Actuarial Techniques (IFoA)
Helen has broad experience in investment management, superannuation and best-practice approaches to sustainability management and reporting. Click to know more.
FCPA, FFin, MAICD, MBA., BCom, GradDip(SIA), Cert IV TAA
Susan brings to Benetas a range of skills in risk and finance and many years of experience in governance as a board member. Click to know more.
Prof Deirdre Fetherstonhaugh
Dip Appl Sci (Nursing), Renal Cert, BA, MA, PhD, RN
Deirdre is the Director of the Australian Centre for Evidence-Based Aged Care (ACEBAC) at La Trobe University and is dedicated to raising the profile of care staff in residential aged care. Click to know more.
MPolAdmin, GradDipBus (Health Admin), DipPhysio (UK)
Deborah Law is a retired specialist in health service and workforce reform and policy. Click to know more.
Associate Professor Michael Murray AM
MB, BS, MPH, FRACP, AFRACMA, FAAG, FANZSGM, Clinical Associate Professor
Associate Professor Michael Murray has a broad range of management, clinical and clinical teaching experience in the area of aged care. Click to know more.
BTheol; DipMin; CertBowenFamSystems
Archdeacon Helen Phillips brings over 25 years of experience in governance, management, training and leadership in the Anglican Church and educational institutions in both Victoria and Queensland. Click to know more.
B.A Law, B.HIS&Classics,
Julia Pryor currently holds the role of General Manager of Risk, Superannuation and Investment Platforms at National Australia Bank (NAB). Ms Pryor b
Reports & Publications
We regularly produce publications and documents such as strategic plans, annual reports, submissions to government reviews and more. Benetas representatives are also regularly invited to present at external conferences, sharing the experiences of our clients, families, staff and organisation with industry peers.
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