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Who we are

We are a leading not-for-profit organisation with a mission to provide older Victorians, their families and carers with a full range of quality community-based services and residential homes and apartments. To reflect our Anglican heritage and commitment to social justice, we contribute a social dividend which sees any profit reinvested into growing and expanding services and initiatives, including our dedicated research and advocacy agenda, which provides broader benefits to people within our communities.

 

A proud history

Benetas has been providing aged care services in Victoria for 70 years. Benetas was established in 1948 when a small group of volunteers from the Anglican Diocese of Melbourne responded to an urgent need to provide care and support to older Victorians.


Our values

Respect: We take the time to understand and value each person and respecting their choices

Responsibility: We act with integrity toward our clients, their families and carers, our supporters and the broader Anglican community

Community: We strive to build strong relationships and communities of interest among all stakeholders by working together in an open, involving way

Spirit: We build a positive, energetic culture dedicated to creating fulfilling life experiences for older people

 

We are proud to have:

1670

Staff

567

Volunteers

15862

Happy Clients

13

Residential Homes

 

Pastoral care

We understand that adjusting to moving into an aged care home, coping with illness, and approaching the end of life can be challenging.

Benetas encourages all our staff and volunteers to bring a pastoral sensibility to their role, to listen to and be truly present to our clients. At times you might feel the need to speak to someone, so across our residential services Benetas’ specialist team of nondenominational Pastoral Care Practitioners are there to provide individualised and ongoing spiritual and emotional support.

The faith dimension

Across all of our services the faith dimension of a person’s life is supported through connections with denominational visitors and volunteer companions who foster an ongoing relationship with our clients’ chosen faith tradition and provide Church and Chaplaincy services.

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Our Research

At Benetas, we conduct and implement high quality research that supports our vision for older Victorians to ‘live their best life’.

Through our rights-based approach to research, we invite clients, residents, their families and employees to identify research opportunities and participate in the research process. This approach respects participants’ individuality and insights as experts-by-experience.

Research at Benetas
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Aged Care Code of Practice

Benetas signed up to the Aged Care Voluntary Industry Code of Practice (VICOP) Leadership Pledge on 2 November 2020.

This plan shows continuous improvements that Benetas is carrying out to strengthen its practice. Benetas will report on progress against these planned actions annually and publish this on our website.

Download
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Dedicated to Diversity and Inclusion

Benetas is a purpose driven aged and community services organisation with a Christian and social justice heritage.

We are committed to supporting Diversity and Inclusion for both the people we serve and the people we engage throughout our services.

Find out more
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Meet our team

Executive Team
Board Members
Photo of Sandra Hills OAM - Chief Executive Officer

Sandra Hills OAM - Chief Executive Officer

MBA; GDipHumanServMgt; GCertHlthServR&E; BA (Psych and Soc)

Sandra Hills joined Benetas in 2009 with career experience in local and state government and the not-for-profit sector. Click to know more.

Photo of Elyssia Clark- General Manager, Customer, Insights and Marketing

Elyssia Clark- General Manager, Customer, Insights and Marketing

BA (Psy)(Media); PG Dip (App. Science); MA (Str Marketing)

Elyssia was appointed in October 2022 and brings a wealth of knowledge in data, customer experience and marketing. Click to know more.

Photo of Alicia Goddard – General Manager, People, Culture and Diversity

Alicia Goddard – General Manager, People, Culture and Diversity

BAB (Bus, HR); GDip ER/IR; GCert Health Systems; MBA

Alicia joined Benetas in January 2023 with over 20 years’ experience in health, government and education industries, across not-for-profit and for-profit. Click to know more.

Photo of Helen Kemp, General Manager Community Health and Care

Helen Kemp, General Manager Community Health and Care

MBA, BA

Helen joined Benetas in 2020 and is a leading health and aged care practitioner with over 20 years of experience . Click to know more.

Photo of Verity Leith - General Manager, Residential Services

Verity Leith - General Manager, Residential Services

Cert (General Nursing); CritCareCERT; B(Ed)

Verity joined Benetas in September 2019, with extensive experience in executive management roles within the industry. Click to know more.

Photo of Sarah McInerney-  General Manager, Quality, Risk, and Safeguarding

Sarah McInerney- General Manager, Quality, Risk, and Safeguarding

BComm/Law; Bpharm

Sarah joined Benetas in 2021 as the General Manager of Quality, Risk and Safeguarding and oversees quality, compliance and the continuous improvement and positioning of Benetas a leading researcher. Click to know more.

Photo of Campbell Richards - Chief Financial Officer

Campbell Richards - Chief Financial Officer

BE (Civil) (Comm); CA

Campbell Richards joined Benetas as Chief Financial Officer/Company Secretary in 2022, having had a successful career spanning 17 years. Click to know more.

Photo of John Staines- Chief Information Officer

John Staines- Chief Information Officer

Grad. Dip. Computing and B.Sc (Applied Physics)

John joined Benetas in 2022 as the Chief Information Officer, with extensive experience working in the for-profit and not- for-profit sectors. Click to know more.

Photo of Bruce Webb - General Manager, Strategy, Infrastructure and Housing

Bruce Webb - General Manager, Strategy, Infrastructure and Housing

BComm; MBA;

Bruce has been with Benetas since 2011 and has been the General Manager of Strategy, Infrastructure and Housing since August 2019. Click to know more.


Photo of Michael Urwin - Chairman

Michael Urwin - Chairman

BA(Hons), DipEd(Melb), FACE

Michael Urwin is an active member of the Anglican Church, former Brighton Grammar School Headmaster and has been a member of the Diocese of Melbourne Archbishop Council previously. Click to know more.

Photo of Sean Balding

Sean Balding

BCom, CA, GAICD

Sean Balding is an executive who brings significant experience across finance, risk management, M&A and organisational management to the board room. Click to know more.

Photo of Helen Bloustein

Helen Bloustein

B.Comm, Cert. Actuarial Techniques (IFoA)

Helen has broad experience in investment management, superannuation and best-practice approaches to sustainability management and reporting. Click to know more.

Photo of Susan Campbell

Susan Campbell

FCPA, FFin, MAICD, MBA., BCom, GradDip(SIA), Cert IV TAA

Susan brings to Benetas a range of skills in risk and finance and many years of experience in governance as a board member. Click to know more.

Photo of Prof Deirdre Fetherstonhaugh

Prof Deirdre Fetherstonhaugh

Dip Appl Sci (Nursing), Renal Cert, BA, MA, PhD, RN

Deirdre is the Director of the Australian Centre for Evidence-Based Aged Care (ACEBAC) at La Trobe University and is dedicated to raising the profile of care staff in residential aged care. Click to know more.

Photo of Deborah Law

Deborah Law

MPolAdmin, GradDipBus (Health Admin), DipPhysio (UK)

Deborah Law is a retired specialist in health service and workforce reform and policy. Click to know more.

Photo of Associate Professor Michael Murray AM

Associate Professor Michael Murray AM

MB, BS, MPH, FRACP, AFRACMA, FAAG, FANZSGM, Clinical Associate Professor


Associate Professor Michael Murray has a broad range of management, clinical and clinical teaching experience in the area of aged care. Click to know more.

Photo of Helen Phillips

Helen Phillips

BTheol; DipMin; CertBowenFamSystems

Archdeacon Helen Phillips brings over 25 years of experience in governance, management, training and leadership in the Anglican Church and educational institutions in both Victoria and Queensland. Click to know more.

Photo of Julia Pryor

Julia Pryor

B.A Law, B.HIS&Classics,
ExecM.A(Leadership&Mgt)

Julia Pryor currently holds the role of General Manager of Risk, Superannuation and Investment Platforms at National Australia Bank (NAB). Ms Pryor b

 

Reports & Publications

We regularly produce publications and documents such as strategic plans, annual reports, submissions to government reviews and more. Benetas representatives are also regularly invited to present at external conferences, sharing the experiences of our clients, families, staff and organisation with industry peers.

Below are some of our recent documents available for download. Our privacy policy, aged care code of conduct and modern slavery statements are also available.

 

Benetas Documents

2022-23 Year in Review

Download

2022-23 Financial Report

Download

2021-22 Annual Report

Download

2021-22 Financial Report

Download

Modern Slavery Statement 2022

Download

2020-21 Annual Report

Download

2020-21 Financial Summary

Download Now

Aged Care Voluntary Industry Code of Practice 2021

Download

Next Generation Strategy 2025

Download

2019-20 Annual Report

Download

2019-20 Financial Summary

Download
 

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