Have you noticed that you or your loved one might need some more assistance at home? It’s important to have an open conversation with your family about the kinds of care that would help. Recognising the need for extra support can be a big step, both for people who need care and carers themselves. Remember, the goal of home care is to help you, your family member or your friend continue to live at home for longer. 

Research has shown that receiving professional support lowers the risk of entering permanent care. 

You have a lot of options available. 

We can help you get started. Call 1300 23 63 82 to speak to a friendly member of the Benetas team.

Support can come from many places – family, friends, neighbours, community groups, churches and more. As we age, we sometimes need care providers like Benetas to complement that support. 

Benetas offers a wide range of services tailored to meet your needs and goals.

You can access services for the short term or long term, through a day program or overnight. And while you can pay for them privately, you also may be eligible for government funding.

We want to help you understand all the options on the table that could let you or your loved one live at home for longer.

Call us on 1300 23 63 82 to find out more.

Applying for home care funding might seem complicated, but with some guidance, we can make it a little easier for you.

Download our infographic 'How to Get a Home Care Package.'

You'll first need to complete a referral to My Aged Care (MAC). The Aged Care Assessment Service (ACAS) will then evaluate yours or your loved one's needs for funded support at home. The assessment will then be entered into the My Aged Care system, where you’ll be approved for one of four levels of funding.

When a funding package at your level has become available, this will be assigned to you. You’ll then nominate your chosen service provider (Benetas, we hope!) and enter into a service agreement. Then you can begin to receive extra support at home.

If you need support right now, we can help with that too.

Our Customer Centre advisors would love to help you navigate the government funding system, even if you don’t end up choosing us as your provider. Call us on 1300 23 63 82 for a free consultation.

The government assessment process can take time, so you might want to consider privately funding your home care as an interim measure.

As a private client, you could start receiving your care in as few as 2-5 days. Although you won’t receive a rebate, you’ll have access to all of our high quality services without the hassle of waiting lists or extra paperwork.

Good options for short term care include in-home nursing and respite services. Immediate support can also be for those who are awaiting a package and need services immediately. You can also top up your package with additional privately funded services if you wish.

Call us on 1300 23 63 82 to get your services immediately.

Are you or a loved one in need of temporary care? Maybe you or they have just returned home from a hospital or rehabilitation centre, and need extra support while recovering. A short spell of assistance could involve home care services, in-home nursing or respite care.

These services are usually self-funded, but can be government subsidised in certain situations.

Benetas private home care can support you or your loved one through a period of transition – whether recovering, moving, or switching aged care providers.

Download our navigation chart to access privately funded services

Or get in touch on 1300 23 63 82 to discuss your situation and find out what’s available.

Unhappy with your current home care provider? You can move your package over to Benetas and have any unspent subsidy come with you. 

Find out how the transfer process works here. 

After the transfer’s complete, we can begin providing our support so you or your loved one can live at home for as long as possible.

If your current provider has an exit fee, we can show you how to avoid it. Exit fees can only be withdrawn from unspent funds – if you spend all your subsidy, you can’t be charged.

To understand how this works or learn how Benetas is different from your current provider, call us on 1300 23 63 82.

If you’re caring for an older person, it’s important to care for yourself. Benetas respite services can take care of your loved one while you take some much-needed time for yourself and catch up on the things you need to do.

Carers do incredible work, but all too often ignore their own wellbeing. That’s why we support them as well as the people they care for. 

Respite options include:

• Entertaining day programs
• Overnight stay facilities
• Respite at residential facilities
• Respite care in the home (including overnight)

Find out more on our Respite page, or call us directly on 1300 23 63 82.