Home Care - Services

About Support at Home Services

On 1st November 2025, Support at home will replace the current home care packages programs. Support at home is a government funded initiative that supports individuals aged 65 and older in maintaining their independence at home.

The support at home program will feature a defined service list, consisting of 3 care support categories: Clinical supports, independence supports and everyday living supports.

The Support at Home program also introduces 3 additional support categories that attract their own separate funding amounts.

For more information about how services are funded, please visit our How Are Services Funded page.

Services that align with your lifestyle

Choosing home care services should be a thoughtful and tailored process that considers your unique lifestyle and needs.

Whether it’s assistance with daily activities, help with household tasks, or even social support - the right home care services should integrate seamlessly with your lifestyle - preserving your independence and enhancing quality of life. For over 75 years, Benetas has been helping seniors live their best life. Explore our range of services to see how we can help you live independently and safely at home.

Clinical Support

Specialised services aimed at maintaining and regaining functional and cognitive capabilities. Services are delivered directly or supervised by accredited health professionals trained in evidence-based prevention, diagnosis and treatment to deliver quality care to older people.

Care Management

This essential service ensures that your care plan truly works for you - supporting your wellbeing, independence and peace of mind.

Allied Health & Therapeutic Services

At Benetas, we understand that life's challenges can sometimes set you back. Our Allied Health Services are designed to help you regain strength and independence.

In Home Nursing Care

We offer a range of nursing care support services for all ages, ensuring you, your loved one or your client receives holistic clinical care at home.

Independence Support

Support to help older people manage daily activities that may become more challenging as they age. These services promote improved comfort and independent living. Services include transport, personal care, social support, and assistive technology.

Respite Care

Empowering caregivers: Discover our respite services in Victoria for a well-deserved break and continued wellbeing.

Personal Care

Get help navigating some of those trickier tasks around your home as you age, and maintain your important personal hygiene and overall wellbeing.

Social Support & Connection

Look after your overall wellbeing by engaging with our caregivers and your community.

Shopping & Transport

Don't drive? Accessing goods and services is easier than you think when included in your care plan.

Everyday Living Support

Support services that assist older people to keep their home in a liveable condition and enable them to stay connected with their local community while remaining independent in their own homes. Services include showering, allied health and transport to shops and medical appointments.

Meal Preparation & Meal Delivery

With our meal delivery service, you can have nutritious and healthy meals delivered to your doorstep.

General House Cleaning & Laundry

With our domestic assistance, you can get the extra help you need at home, allowing you to focus on what matters most to you.

Gardening & Minor Home Repairs

Improve your safety and wellbeing with a gardener or some home repairs.

Additional Supports

Our aim is to assist you in staying at home as long as possible. Your Care Partner will advocate for you if it’s identified that you require additional services to keep you safe and comfortable at home. Under Support At Home, certain short-term services may be assigned to you, including Assistive Technology and Home Modifications (AT-HM), Restorative Care Pathway and End Of Life Pathway.

Restorative Care

Restorative care focuses on improving your strength, mobility, confidence and independence, so you can live well at home for longer.

End of Life Program

As of 1 November 2025, to complement palliative care, Benetas now offers an in-home End-of-Life Support service, designed to provide more choice for Victorians.

This short-term support is part of the new Support At Home funding model. It aims to help people remain at home in the final months of life - and ease the burden on their families.

Assistive Technology and Home Modifications (AT-HM)
Funding up to $15,000 per assessed need

AT-HM is a separate scheme to provide funding for equipment and home modifications, with three funding tiers - low, medium and high depending on assessed needs.

Tier	Funding Cap
Low	$500
Medium	$2,000
High	$15,000

Step-by-step guide

Let’s find the perfect fit

We want to give you the most relevant information to fit your needs. Choose which step of the Home Care process you’re at and we will provide the information that is relevant to you.

Step 1

I’m just starting out and want to learn more

Step 2

I'm waiting for a package and shopping around

Step 3

I'm ready to meet my team and start services