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Home Care

Paying for Home Care

Discover how to fund your home care services

Step 1

Paying for Home Care

Step 2

Our Management Fees

Step 3

Our Service Rates

There are two ways to fund your home care services:

  • Pay for the services out of your own pocket
  • Applying for Government funding via a Home Care Package, Commonwealth Home Support Programme (CHSP) or Department of Veterans' Affairs (DVA) Veterans' Home Care funding

If you know you’ll be paying for your services privately, that is without government assistance, go straight to Our Service Rates page.

If you’re a recipient of the Commonwealth Home Support Program, go straight to our CHSP page where you’ll find price information.

If you’ve been assigned a Home Care Package, your reference letter from My Aged Care will outline the level of care that has been allocated to you. The subsidy Levels 1, 2, 3 and 4 determine the amount of money set aside in your package budget. Your Provider will bill the government on your behalf and deduct fees from your budget to manage your package and care plan.

What the government contributes

Upon approval, the government will assign you a Home Care Package level depending on the complexity of your needs (you may also be assigned a level below your need whilst you wait for a higher level to become available).

The government will pay Benetas a certain amount of money per fortnight (depending on your Home Care Package level), which we then provide in services to you. Use the table below to discover how many hours of service you could get per fortnight.

Level 1

Level of care

Basic
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Funded services

7.5 hours

Paid by government

$879.00/month
Level 2

Level of care

Low
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Funded services

13.2 hours

Paid by government

$1,545.00/month
Level 3

Level of care

Intermediate
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Funded services

28.8 hours

Paid by government

$3,363.00/month
Level 4

Level of care

High
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Funded services

43.6 hours

Paid by government

$5,100.00/month

What you contribute

The below fees only apply to individuals on a Home Care Package. They do not apply to you if you are paying for your services privately or through another funding program.

You will NOT have to pay a basic daily care if you choose us to provide your home care. Many providers charge a basic daily care fee, so make sure you look carefully for any hidden fees with other providers.

Learn more about getting assessed

If you have or are about to get a Home Care Package, and if you do not receive a full pension, you may need to make a contribution to the cost of your care. This is known as an income-tested care fee. The fee is different for everyone because it is based on your individual income. Please note, the money you receive from the government will reduce by the same value of the income-tested fee you are assessed to pay.

If you haven’t already, you will need to have an income assessment to determine whether or not you will be required to pay this fee. We recommend you do this as soon as you can as the process can take time.

For more information visit myagedcare.gov.au/income-assessment-home-care-packages or call 1800 227 475.

Income Tested Care Fee - this is NOT a Benetas fee. Here’s how it basically works:

A table displaying the breakdown of Income Tested Care Fee.
Step-by-step guide

Let’s find the perfect fit

We want to give you the most relevant information to fit your needs. Choose which step of the Home Care process you’re at and we will provide the information that is relevant to you.

Step 1

I’m just starting out and want to learn more

Step 2

I'm waiting for a package and shopping around

Step 3

I'm ready to meet my team and start services

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