While you wait...
Timing: Accessing a Support At Home package through My Aged Care can take time. Once you've received your 'Notice of Decision' letter and Support Plan, your funds will take 6-12 months - or more to be assigned.
Waiting Step 1 - Get Means Tested (via Centrelink)
If you haven’t already been Means Tested, now is the time! For more information visit myagedcare.gov.au/income-assessment-home-care-packages or call 1800 227 475.
Waiting Step 2 - How to get immediate assistance
If you’re in need of immediate relief to help around your home, you can opt to pay out-of-pocket for services to get started sooner. Call us on 1300 23 63 82 if you’d like to talk about our Private Home Care Services options.
Waiting Step 3 - Prepare for Support At Home
Selecting the right care provider for you:
While you wait for your Package to be funded, it's also a good time to shop around and compare a selection of home care providers, their services, expertise, fees and charges.
- Compare pricing
- Look for services in your area
- Evaluate range of services
Waiting Step 4 - Get to know us
Our priority is to find the right people as they’re our most important asset.
If you would like us to keep in touch with you throughout your journey, please click the button below and provide your details:
Ready to meet your team and start services?
If you've completed the above steps, you’re ready to take Step 3, just click on Step 3 below:
Danny, my Carer from Benetas, is amazing. He’s gone out of his way to connect with my neighbour so I have more help around me.