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Celebrating long service and its contribution to our success

20th July 2018

This week, we held our first dedicated High Tea to commemorate our Long Service Award recipients employed at Benetas for 10 years or more. These Awards have normally been presented at our annual staff event but we are now holding a specific event each year for this important occasion.

Our staff are the backbone of our organisation and we are privileged to have so many that choose to stay with us for a number of years. This year we had 43 staff celebrating 10 years of long service, with many of them from our St Georges facility in Altona Meadows which opened 10 years ago so they have been with us from the start.

We also had eight staff awarded for 15 years employment, two staff for 20 years, and one for 26 years. Our longest standing member has been with Benetas for 36 years.

In addition, we had 92 wonderful staff who are celebrating their five year anniversary and these recipients will be recognised locally by their teams.

The past year has been a particularly big one across Benetas, with a huge amount of work happening both in our service delivery and in our new developments.

On the 1st July this year we amalgamated with Macedon Ranges Health based in Gisborne, a not-for-profit provider of primary care, welfare, disability, home care and residential aged care services.

We also had residents of our St Georges facility in Altona Meadows move into the fully refurbished Peter Volk Apartments on 2 July. These have been designed according to our new model of care which is based on apartment-style living with only 8 – 15 residents per apartment. Each apartment has its own fully functioning kitchen, lounge and dining areas, simulating a more home-like environment.

The Views at Heidelberg is due for completion in October and will be our first purpose built state of the art development around the new model of care. Recent research released by Flinders University found that residents living in smaller home-like clusters have a better quality of life and fewer hospital admissions.

To help our staff in the important work have had a number of things on the go such as trialling a new rostering system using fingerprint technology to clock in and out, and rolling out a new voice activated call system using a neck device.

The only way we have been able to progress with all of these initiatives is because of the staff we have. Not only those that work on each of these projects but everyone that contributes to the business in looking after our clients and building our reputation so we can continue to invest in our future.

We conducted a client experience survey late last year and received fantastic feedback that, among other things, our clients and their families feel welcomed, supported, and heard.

Our industry and our work is rapidly changing, and we’re rising to the challenge of these changes. So this kind of feedback is significant and it’s important to acknowledge the contribution required from all of our staff have this kind of impact on our clients.

Congratulations to all of our Long Service Award recipients. We simply couldn’t do the important work we do without you.