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New flu vaccine requirement

15th April 2020

From 1 May all visitors and employees must provide proof of a current flu vaccination before they enter a Benetas aged care home. Here's what you need to know.

In response to COVID-19 the Australian Department of Health have announced that from 1 May all aged care employees and visitors must have received a flu vaccination in the current year before entering a residential aged care home.

This is part of the Australian Government’s suite of efforts to help protect heightened demands on the healthcare system and people’s access to vital treatment.

Ensuring legislative requirements are upheld

Benetas’ Influenza Monitoring Working Group are currently reviewing internal processes to ensure our residential aged care homes and services are in a strong position to comply with these new legislative requirements by this deadline.

With less than a month until the date of effect, we are also making proactive efforts to ensure that relevant employees, volunteers and visitors are effectively informed of the new requirement as best we can. Benetas’ 2020 Flu Vaccination Program is now underway to offer all Benetas employees and volunteers free vaccinations by May 1.

We will be monitoring the uptake to ensure that both employees and volunteers entering Benetas’ aged care homes after May 1 have received up to date flu vaccinations.

Impact on contractors and visitors

This new requirement will also apply to any visitor or contractor who visit our homes, and as a result they too will need to provide proof of a current flu vaccination upon entry.

Appropriate evidence includes:

  • a statement or record from a health practitioner; or
  • an immunisation history statement available from
    • Medicare online; or
  • Express Plus Medicare mobile app.


The Australian Government Chief Medical Officer has made flu vaccine exceptions for those who fall within the following categories:

  • A history of anaphylaxis reactions;
  • Guillain-Barre Syndrome; or
  • On check point inhibitor drugs for cancer treatment.

Further information and questions

If you have any questions, please contact Benetas’ People, Culture and Diversity team on (03) 8803 9484, or via email at

Thank you for your understanding as we work to meet these new legislative requirements to maintain the health and safety of those in our care.