Now that you know how much the government is contributing and you understand what co-payment the government has asked you to contribute toward your services, you can view our service rates here on this page or even use our handy Support At Home Budget Estimator to help you determine your weekly, monthly and quarterly costs.
Support At Home Budget Estimator COMING SOON
This pricing information is for Support At Home clients only. If you are a recipient of the Commonwealth Home Support Program, you can find more information about costs that apply to you here. If you’re a VHC client, you can find co-payment information here.
Our Service Fees
(deducted from your Support At Home package)
At Benetas, we have close to 300 direct carers servicing more than 1,600 care hours for our clients across Victoria each month. So chances are, we have a team of staff members to cover your services. See our Direct Carer rates below:
| Per 60 minutes of service | Personal Care | General House Cleaning & Laundry | In-Home Respite Care | Meal Preparation | Social Connection, Shopping & Transport* (per trip up to 10km) |
|---|---|---|---|---|---|
| Monday – Friday 7am-5pm |
$96.00 | $103.00 | |||
| Weekday out of hours | $117.00 | $124.00 | |||
| Weekend - Sat & Sun all day | $129.00 | $136.00 | |||
| Public Holidays | $187.00 | $194.00 | |||
Government Supported In-Home Nursing
(deducted from your Support At Home funding)
Our qualified and compassionate nurses offer clinical nursing care, as well as ongoing monitoring and support including:
- Recommendations & care plans for ongoing support or for prevention of failing health
- Managing complex acute and chronic wounds
- Medication management and supervision
- Diabetes management
- Continence management and catheter care
- Comprehensive, holistic and clinical nursing assessments
- Assistance with daily living requirements including showering (if clinically indicated), application of compression stockings, medication administration and general wellbeing checks
| Day | Duration | Fee |
|---|---|---|
|
Monday — Friday (7am – 5pm) |
30 mins | $133.10 |
| 60 mins | $164.00 | |
| Saturdays | 30 mins | $164.00 |
| 60 mins | $195.70 | |
| Sundays | 30 mins | $179.70 |
| 60 mins | $221.40 | |
| Public Holidays | 30 mins | $215.90 |
| 60 mins | $269.10 | |
| Clinical Nurse Consultant – Continence | 60 mins | $175.50 |
Time is billed at 30 minutes, 1 hr then 15 minute increments thereafter. Clinical Case Management is charged at $176 per hour
Social Support and Community Engagement
(deducted from your Support At Home funding)
We offer all sorts of ways for you to stay socially active, such as a wide range of social support groups.
| Day | Social Support Groups | Social Network Activities |
|---|---|---|
| Monday – Friday | $169.00 per session | $103 per 1 hour trip up to 10km |
Our Associated Providers
When preparing your care plan, your Care Partner will consider your assessed needs as well as your Support At Home package budget available to you. We’re proud of our extensive network - your team of carers - to deliver some specialised services and to fill gaps in some of our service areas.
Depending on the provider’s and the client’s location there may be a range in costings for specialised services or our preferred third-party providers. When this occurs, we’ll clearly outline the third-party service rate (which may differ from our own) and add a nominal 10% to cover administration costs.
Click here to view our full list of services**
- Assistance with social activities
- Assistance with connecting to community resources
- Bathing and showering assistance
- Companionship visits
- Dressing and grooming support
- Errand running
- Grocery shopping
- Gutter cleaning
- Health Care and Therapeutic Services
- Home Modifications
- House cleaning
- Incontinence care
- Laundry and ironing
- Lawn care and gardening
- Meal preparation
- Delivered Meals
- Medication reminders
- Medical appointment transportation
- Mental and emotional support
- Mobility assistance
- Mobility Equipment and health products to help you in the home
- Minor home repairs
- Myki Cards and Taxis
- Pet care such as walking, picking up faeces or changing litter
- Prescription pick-up
- Social outings or getting you to a social group centre
- Support for attending clubs or events
- Window cleaning
* Services that exceed 10km, additional charges will apply as quoted
**Care Management (included with your Package) is charged at $150 per hour.
Benetas Private Fee List
(self-funded)
Service rates are lower for private-paying clients (those paying for services out of pocket) because there is less administration costs. Click here to view our Private Fee Schedule.
There are many benefits to funding your own home care. You can access an extensive range of services tailored to your needs and preferences. You get the benefit of a Care Partner overseeing your care plan and services without the administration burden from receiving government funding.
If you are eligible for government funding, but have not yet been granted Support At Home, you can pay privately for services until your classification is ready, which provides the relief you need to continue living comfortably and safely at home.
Our friendly staff can provide all or some of your services, so you have the flexibility of choosing other suppliers to meet your varying preferences. The below fees also apply if you choose to top-up your assigned Support At Home services privately. Please note fees are reviewed annually and are subject to change
If you’re looking for our rates to pay privately out of pocket, please download our Price Schedule below.
(Private Fee information starts on page 10 of the Pricing Schedule)
We offer a range of Support At Home services across Victoria