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A seamless ageing journey for the Macedon Ranges

A seamless ageing journey for the Macedon Ranges


A New Aged Care Residence for Gisborne

The amalgamation of Macedon Ranges Health with not-for-profit aged care provider, Benetas, in 2018 came with a $60 million plan to meet the Macedon Ranges’ ageing needs. A significant portion of this is dedicated to redevelop the Gisborne Oaks aged care facility and establish a new village on the site.

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Development update

Towards the end of 2019, we presented a draft design of The New Oaks residential aged care home. Since then we have been working to finalise the design, taking in feedback and learnings from research we conducted on our existing facilities.

We are now pleased to advise that the plans have been completed and submitted to Council for approval. Key updates include additional larger communal spaces and more accessible open spaces to bring the community together, and a move to larger wings as opposed to smaller apartments.

This was in response to research which suggests larger wings encourage greater socialisation and engagement. Full plans for the development are now available at the local Macedon Ranges Shire Council offices.


Living your best life

The New Oaks development aims to provide seamless ageing experience for those in the Macedon Ranges to live their best life throughout their ageing journey.

For Benetas there is no one size fits all approach to care. It is different for everyone and we continue to evolve our approach to best respond to our residents and ongoing research in the area both from external sources and our own.

Our driving principles are centred on residents, their families and quality of life. These are:

  • Responding to individual needs and preferences: Ensuring individual preferences are listened to with dignity and respect. Choice is an essential ingredient for quality of life and living well and we manage risk alongside our residents to ensure they can live their best life.
  • A genuine care and interest in our residents and their families: Sincerely caring about our residents and looking at ways to improve their quality of life either through clinical care, social and emotional connection or spiritual support by way of the pastoral care program.
  • Meaningful connections: Providing the opportunity for real engagement with employees, other residents and the broader community. Allowing employees the time to get to know residents and spend time with them, not just time to complete the tasks that relate to their physical care.
  • A home first: Seeing the home as the residents’ home first and a Benetas workplace or care facility second. We strongly believe that we are guests in the residents’ homes.
  • Continuous improvement: Consistently evaluating our model of care, learning from every iteration and making adjustments where we see the opportunity to improve. We do this in the context of each home and the residents that live in that home as well as more broadly drawing on national, international and our own research.

At a practical level these principles filter down into recruitment, employee rosters, policies and procedures, training, the built form and fit-out, and review processes. For example we look for values such as empathy in the recruitment process, roster employees onto regular shifts so they get the chance to really know our residents, and conduct role play to help train employees to really engage with our residents.

Our homes are designed to feel more homely, whether through our newer homes with our fully functioning kitchens, dining rooms, reading nooks and coffee shops, or our older homes that provide a lightness, warmth and sincerity that our residents love.

We want to ensure our residents are at the centre of everything we do and can decide what their own ageing experience looks like.

Full plans for the development are now available for viewing at the local Macedon Ranges Shire Council offices.


Wider developments in the Macedon Ranges

The $60 million planned investment in the region also includes expansion of allied health, community and home care services in the region, and an investment of $1.2 million in upgrading the Macedon Ranges Health’s facilities and infrastructure and refurbishment of Gisborne Oaks – all of which were completed this year.

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to find more, please drop us a line...

Please call 03 5428 0300