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Residential Aged Care
Welcome to Lovell House
389 Alma Road, Caulfield North VIC 3161
Lovell House is home to 40 residents
1300 23 63 82
For new enquiries
For existing residents
Thinking of dropping in?
About Lovell House
Lovell House is located in the leafy bayside suburb of Caulfield, and is home to a close-knit community of 40 residents. Dedicated staff know each resident personally, and are on-hand to provide genuine around the clock care in a warm and supportive atmosphere that feels like home.
Small and boutique in feel, Lovell House is surrounded by landscaped gardens that are easily accessible throughout the year. Lovell also boasts a large central courtyard with raised flower beds and BBQ, and an array of warm and cosy indoor spaces for catching up with family and friends.
An engaging lifestyle program encompasses reflection groups, walks and choir practices, and each resident can enjoy a cake made by the on-site chef on their birthday.
Visitor Bookings now open
All our residential homes in Metropolitan Melbourne will be facilitating visitor access as of Monday 12 October with parameters in place to ensure the wellbeing and safety of our residents. Visiting times will be 10am-12pm and 1:30-3:30pm every day. Find out more.
Room types & pricing
Residents can enjoy scenic views onto sunny courtyards or gardens, and have access to their very own ensuite.
Rooms are fully lockable for resident privacy
Pricing and Payment options
There are two components to your living arrangements when joining one of our residential homes: your daily care fee, which is the cost of your care (set by government), and your accommodation rate, which is the cost of your room.
is paid as one of the below payment options
100% Refundable Accommodation Deposit (RAD) like a bond
Pay as you go
Daily Accommodation Payment (DAP)
$/one off + $/day
Contribution of RAD with DAP
These are indicative rate estimates only and do not represent a contractual offer. Benetas will not be bound by these rates. Please call on 1300 23 63 82 or contact us for a quote or to discuss your specific needs.
Pay for one, stay for three
Free Respite Offer
To support you and your loved one, we are offering free respite for eligible people.
Receive two weeks of free respite care when you book in for three weeks at Lovell House.
The offer is valid until 31 January (conditions apply).
Find out more.
Take a look around Lovell House
We would love you to come over to visit us, but if you can't make it over to see us just yet, take a look around with our virtual tour. If you do want to have a personalised tour, you can book an appointment using the Book a Tour link above (see the menu bar).
How to book a visit
We are now accepting online bookings for all visits. To make a booking, you need to click on the link above, and follow the prompts. To help with your booking you will need to hand:
- your mobile phone number
- details of who you are visiting
- proof of your flu vaccination stored electronically (see below)
Please read the conditions of entry before you book.
We ask where possible that you please book at least 24 hours in advance.
About Online bookings
All bookings now need to be made via our online system
You need to have proof of your flu vaccination stored electronically (as a photo of the certificate or PDF). This can include your Benetas flu vaccination card if you have one. You will only need to do this once, the system will record this for future visits.
- Bookings can only be made 10-12 and 1.30-3.30 only, on a first come first served basis - and only if the capacity of each residence has not been reached
- Exceptions for a current flu vaccine will only be accepted on medical grounds and must be supported by evidence from a medical practitioner.
- Please try to book at least 24 hours in advance
- Don’t forget your Flu Vaccination documentation. And if you have had the Coronavirus and since been cleared, we will also need documentation on this.
- Please, if you have any symptoms or have been in close contact with someone who has COVID-19, DO NOT COME TO THE HOME. This is also important for those who have been caring for sick children.
- If your loved one is receiving end of life care or you require exceptions to the above protocols based on individual circumstances, please talk to the Residential Manager regarding your family and loved one arrangements.
For more information, please read our factsheet on how to visit a Benetas Residence. and our frequently asked questions
Life at Lovell House
What people are saying about us
Here are some recent reviews for Lovell House taken from Google Reviews
Extremely well staffed & friendly. A lovely family home with important values regarding residents.
Shelagh, February 2019
Caring staff, home like feeling
Brett, October 2019
See all the reviews here (external link). Benetas is not responsible for the contents of this website.
What are the meals like at Lovell House?
At Benetas Lovell House we are proud of the delicious, healthy meals we prepare for residents and their guests. Cooks work closely with nutritionists and dieticians to ensure all meals prepared fulfil nutrition requirements. We use fresh produce in all our kitchens and cater to cultural and religious requirements, and aim to please all individual tastes.
What's the lifestyle like at Lovell House?
The gracious Lovell House was originally built more than 100 years ago and its heritage has been maintained to this day. A comprehensive leisure program ensures residents have a continual range of options to choose from in regards to activities and outings in the local community. Family members are encouraged to enjoy the wonderful surrounds of the dining room and share a meal with residents.
A small group of volunteers ensures residents maintain links with the local community and assist with all manner of items from reading aloud, hosting ‘happy hour’ to assisting with using the internet hub.
Pastoral Care at Benetas
Benetas staff and volunteers offer pastoral empathy in their roles by listening to, and being there for, residents. Our specialist team of non-denominational Pastoral Care Practitioners provide individualised, ongoing spiritual and emotional support. In addition, through our Lifestyle Program, residents’ chosen faiths are supported with church and chaplaincy services through our worship and reflection spaces.
Staff and volunteers
We encourage our staff and volunteers to bring a pastoral sensibility to their roles, to listen to and be truly present to our residents. Our specialist team of non-denominational Pastoral Care Practitioners provide individualised and ongoing spiritual and emotional support.
In addition, through our Lifestyle Program, denominational visitors and volunteer companions foster an ongoing connection with our residents’ chosen faith tradition and provide church and chaplaincy services.
"I cannot speak highly enough of the staff. They do so much. They are caring and provide a nurturing environment".
Relative of a Lovell House Resident
Send a virtual hug
Send your loved one a message
While restrictions to visits are in place, it's important you can keep in touch. If you want to send a message to a loved one or friend who is living at Lovell House, please complete and submit the form below, and our lovely team will deliver the message as soon as they can. While we can't promise we can respond to you, we will guarantee to deliver the message.