Benetas is taking every measure to ensure the safety and wellbeing of its residents, clients and employees and is committed to keeping the Benetas community informed throughout the COVID-19 pandemic.

Residential Aged Care

The Victorian Government released their latest Care Facilities Directions outlining the way in which visits to aged care facilities should be managed. These directions remain in place until 12 April 2022.

In an effort to support you to remain connected and see each other, Benetas will adopt the following from Monday 17 January:

• Visitors to residents in our homes are encouraged to complete a Rapid Antigen test immediately before entering the home and provide evidence to our team of a negative result
• Where a visitor cannot show evidence of a negative RAT, they can visit their loved one on the basis that they wear full PPE (gown, mask, face shield and gloves ) and conduct the visit in the resident’s room or outdoor areas only
• Where visitors are unable to provide evidence of a negative RAT, the resident of the home can have up to 2 visitors/day
• Where visitors can provide evidence of negative RAT taken on the day of the visit, the resident of the home can have up to 5 visitors/day
• All visitors to our homes must be fully vaccinated against COVID-19 – in accordance with the Victorian Care Facilities Directions
• Unvaccinated visitors will be assessed on a case-by-case basis and may be required to have window visits only.
• Where it can be arranged, we will look to set up outdoor visiting areas that will not require a visitor to enter the home – except for mandatory screening requirements. In these instances, visits can occur without the visitor needing to wear full PPE. The use of a N95 mask will be required for the visitor (and recommended for the resident) and social distancing should be maintained.
• Window and fence visits may be possible and can be arranged by speaking directly to the management team of the home. We request that both residents and visitors wear appropriate face covering (a N95 mask is preferred) and social distancing is maintained.

Everyone entering our aged care facilities must continue to comply with the mandatory screening requirements such as checking in, proof of vaccination and infection prevention and control measures, etc.

If the Public Health Unit advice is that a home is closed to visitors due to an Exposure / Outbreak, then the above will not apply. Under these circumstances, we will continue to support visits for end-of-life care and for other exceptional reasons. Please discuss this with the Residence Manager if this applies to you.

We look forward to welcoming you back, please take care and be kind to each other, and if you have any questions please email covid19enquiries@benetas.com.au

Tours of Residential Aged Care

Tours of our residential homes are available, to arrange a time please send us a message or call 1300 23 63 82. We also invite you to try some of our ‘virtual tours’ which are available at each residential location page.

Home Care
We are continuing to provide essential care and support for older people living at home, albeit with more rigorous health, safety and hygiene protocols and practices in place. Please contact your local Home Care office for further information.


Respite
Respite services are open and taking bookings. Benetas offers a range of respite care covering day or overnight and short term stays to help you support your loved one. Respite care is also offered at our residential locations across Victoria.

Retirement Living
Ongoing infection and prevention control measures continue to be in place across the management of our retirement living village Dalkeith Heights. Please contact the Village directly for further information.


Health Care - Macedon Ranges Health
Services continue to operate from our centre. We have set up a range of solutions to support those who cannot or prefer not to visit the centre, including video or telehealth appointments. Please contact the centre directly for further information.