Your browser is not supported by our website. Please be aware that your experience may not be ideal. We suggest you upgrade to Google Chrome, or alternatively call 1300 23 63 82 and we’ll be happy to support you over the phone.

 

Coronavirus (COVID-19)

Latest news and updates from Benetas

 

Coronavirus actions across Benetas

Benetas is taking every measure to ensure the safety and wellbeing of its residents, clients and employees and is committed to keeping the Benetas community informed throughout this difficult time.

Residential Aged Care

Visitor Access Program
Benetas is committed to managing visitor access at our residential aged care homes to ensure the utmost health and wellbeing of the older Australians in our care. We are closely monitoring public health directives and transmission in the community to manage visitor provisions. Please find latest updates on these measures and how to make a booking.

Confirmed COVID-19 cases at St George's Residential Aged Care
We are very pleased to advise that as of Saturday 26 September, the Department of Health and Human Services has stood down our Altona Meadows St George’s aged care home as no longer an outbreak. Please see our all status updates and FAQs for further details.

Colton Close and The Views at Heidelberg cleared of potential risk
Following the risk of Covid-19 at two of our aged care homes, Colton Close in Glenroy and The Views in Heidelberg, we are incredibly thankful that all test results have returned negative for both homes. The Department of Health and Human Services has lifted the outbreak restrictions and our teams continue to practice stringent infection prevention and control measures consistent across all Benetas homes.

Home Care

Your health, wellbeing and independence at home is more important than ever. We continue to provide essential care and support for the older people living at home, albeit with more rigorous health, safety and hygiene protocols and practices in place. Find out what's happening with home care services and how we are adapting here.

Please be advised, gardening services for Home Care Package clients can continue during Metro Melbourne's Stage 4 restrictions as confirmed by the Victorian Government.

Respite

To comply with ongoing restrictions and ensure the safety of our clients, their families and our employees, a number of Benetas respite service centres have been closed until further notice. This includes Hurlingham, Kilby House and Bateman House. Benetas continues to offer important respite care at our residential locations across Victoria. In-home respite also remains available through our ongoing Home Care Services.

Retirement Living

Ongoing infection and prevention control measures continue to be in place across the management of our retirement living home, Dalkeith Heights. Please be advised, that during Stage 4 restrictions, the Community Centre has been closed until further notice.

Health Care

Macedon Ranges Health services continue to operate from our centre. A strong screening process has been implemented to protect the health and wellbeing of our community. We have also set up a range of solutions to support those who cannot or prefer not to visit the centre, including video or telehealth appointments. If you have an appointment and are feeling unwell, please call ahead to discuss your situation.

 

Dr Norman Swan’s advice for older Australians navigating COVID-19

In the short web video, Dr Norman Swan provides great advice and tips to help older Australians and their loved ones navigate COVID-19.

This is part of LASA and OPAN’s campaign to overcome misconceptions in the community, and support families and older people in their care who may have concerns around COVID-19 and the current measures in place.

 

Need to talk to someone?

New COVID-19 Support for Older Australians

A number of advocates for older Australians have launched a dedicated free call service to support the mental health of older Australians affected by the spread of COVID-19. The phone line will be staffed by advisers who can offer practical help and advice and is a partnership between OPAN, COTA and National Seniors Australia.

Call 1800 171 866

The support line will operate Monday to Friday 8.30am to 6pm (except public holidays).

 

The global impacts of Coronavirus (COVID-19) have us all feeling uncertain, so there is no better time to share uplifting moments of support for our older loved ones and each other.

#SpreadKindness

Read positive stories
 

Open Letter from CEO Sandra Hills OAM

7th September 2020

We have been incredibly saddened by the occurrences at St George's aged care home in Altona Meadows. This is my letter to our B...

Aged Care worker shares experience of working amidst Covid-1...

21st August 2020

Experienced Benetas Personal Care Worker, Mary Mercieca, was recently redeployed with a number of her colleagues to the provide...

Confirmed COVID-19 case for employee at St George's

9th July 2020

Unfortunately, despite the rigorous measures we have been putting in place to protect our community, an employee at our St Geor...

Restricted visitor access for Benetas aged care homes in Met...

8th July 2020

Benetas is temporarily restricting visitor access to all our aged care homes in Metropolitan Melbourne.

Restricted visitor access to Gladswood Lodge and Colton Clos...

30th June 2020

Benetas is temporarily reinstating restricted visitor access to Colton Close and Gladswood Lodge residential aged care homes in...

It’s time to call out the impact of COVID-19 on women

26th June 2020

Health crises tend to magnify existing inequalities and within only a few months, COVID-19 has triggered unprecedented change t...

6 acts of kindness in Victoria during COVID-19

17th June 2020

Here are just a few of our favourite acts of care and generosity in Victoria, Australia during COVID-19.

One month into Benetas’ visitor support program

12th June 2020

Benetas Gisborne Oaks Residential Manager, Sheena Mannion, shares her reflections one month into bringing residents and their l...

Our reflection three months on

9th June 2020

Last Friday marks three months since Benetas intensified efforts to protect the health and safety of our residents, clients and...

Supporting the health and wellbeing of our people during COV...

15th May 2020

Felix Cheng, Wellbeing Manager, shares the challenges and methods taken to support employee wellbeing during COVID-19.

COVID-19 Update

1st May 2020

We continue to monitor the evolving developments of COVID-19 and ensure the upmost health and safety of clients in our care. Ou...

Messages of kindness reach Gisborne Oaks

1st May 2020

To help beat COVID blue, Gisborne Oaks has received a steady delivery of letters, cards and parcels from the community, includi...

Page 1 of 3