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Coronavirus (COVID-19)

Latest news and updates from Benetas

 

Latest Covid-19 Omicron Outbreak in Melbourne

Update to advice for visiting Benetas homes

Yesterday, the Victorian Government released their latest Care Facilities Directions outlining the way in which visits to aged care facilities should be managed. These directions remain in place until 12 April 2022.

In an effort to support our residents and families to remain connected and see each other, Benetas has taken steps to update our guidance when visiting our homes from Monday 17 January.

In accordance with the Victorian Care Facilities Directions, from Monday all Benetas Homes can welcome back fully vaccinated visitors to our homes, with consideration to a limit on the number of visitors a day and evidence of negative Rapid Antigen tests.

In addition, where it can be arranged, we will look to set up outdoor visiting areas that won’t require visitors to enter the home. In these instances, visits can occur without the visitor needing to wear full PPE. The use of a N95 grade mask will be required for the visitor (and recommended for the resident) and social distancing should be maintained.

Window and fence visits may also be possible and can be arranged by speaking directly to the management team of the home. We request that both the resident and the visitor wear appropriate face covering (a N95 mask is preferred) and social distancing is maintained.

Everyone entering our aged care homes must continue to comply with the mandatory screening requirements. Such as checking in, proof of vaccination and sanitising etc.

Please note that if the Public Health Unit advice is that a home is closed to visitors due to an Exposure / Outbreak of COVID-19, then visiting will be suspended until the case is stood down. Under these circumstances, we will continue to support visits for end-of-life care and for other exceptional reasons.

Benetas is continuing to Rapid Antigen test all of our employees and contractor staff before they enter the home each shift and we anticipate this will continue for several months at least. This is proving to be an enormous help in quickly identifying employees who may have acquired COVID-19 before they develop symptoms and limiting the potential impact on the home.

For the complete list of changes to visiting please scroll down to our Service updates.


Last update 14 January, 4pm

 

COVID-19 vaccine rollout

Benetas supported the Australian Government’s rollout of the COVID-19 Vaccination Program for all aged care residents, employees and volunteers as a matter of priority. We can happily report that 100% of our Aged Care and Home care employees are fully vaccinated. In addition we are working with the Public Health Unit to deliver COVID-19 Vaccine boosters for all of our Aged Care Residents.

 

Coronavirus actions across Benetas

Benetas is taking every measure to ensure the safety and wellbeing of its residents, clients and employees and is committed to keeping the Benetas community informed throughout the COVID-19 pandemic.

Residential Aged Care

The Victorian Government released their latest Care Facilities Directions outlining the way in which visits to aged care facilities should be managed. These directions remain in place until 12 April 2022.

In an effort to support you to remain connected and see each other, Benetas will adopt the following from Monday 17 January:

  • Visitors to residents in our homes are encouraged to complete a Rapid Antigen test immediately before entering the home and provide evidence to our team of a negative result
  • Where a visitor cannot show evidence of a negative RAT, they can visit their loved one on the basis that they wear full PPE (gown, mask, face shield and gloves ) and conduct the visit in the resident’s room or outdoor areas only
  • Where visitors are unable to provide evidence of a negative RAT, the resident of the home can have up to 2 visitors/day
  • Where visitors can provide evidence of negative RAT taken on the day of the visit, the resident of the home can have up to 5 visitors/day
  • All visitors to our homes must be fully vaccinated against COVID-19 – in accordance with the Victorian Care Facilities Directions
  • Unvaccinated visitors will be assessed on a case-by-case basis and may be required to have window visits only.
  • Where it can be arranged, we will look to set up outdoor visiting areas that will not require a visitor to enter the home – except for mandatory screening requirements. In these instances, visits can occur without the visitor needing to wear full PPE. The use of a N95 mask will be required for the visitor (and recommended for the resident) and social distancing should be maintained.
  • Window and fence visits may be possible and can be arranged by speaking directly to the management team of the home. We request that both residents and visitors wear appropriate face covering (a N95 mask is preferred) and social distancing is maintained.

Everyone entering our aged care facilities must continue to comply with the mandatory screening requirements such as checking in, proof of vaccination and infection prevention and control measures, etc.

If the Public Health Unit advice is that a home is closed to visitors due to an Exposure / Outbreak, then the above will not apply. Under these circumstances, we will continue to support visits for end-of-life care and for other exceptional reasons. Please discuss this with the Residence Manager if this applies to you.

We look forward to welcoming you back, please take care and be kind to each other, and if you have any questions please email covid19enquiries@benetas.com.au

Tours of Residential Aged Care

Tours of our residential homes are available, to arrange a time please send us a message or call 1300 23 63 82. We also invite you to try some of our ‘virtual tours’ which are available at each residential location page.


Home Care

We are continuing to provide essential care and support for older people living at home, albeit with more rigorous health, safety and hygiene protocols and practices in place. Please contact your local Home Care office for further information.


Respite
Respite services are open and taking bookings. Benetas offers a range of respite care covering day or overnight and short term stays to help you support your loved one. Respite care is also offered at our residential locations across Victoria.



Retirement Living
Ongoing infection and prevention control measures continue to be in place across the management of our retirement living village Dalkeith Heights. Please contact the Village directly for further information.


Health Care - Macedon Ranges Health
Services continue to operate from our centre. We have set up a range of solutions to support those who cannot or prefer not to visit the centre, including video or telehealth appointments. Please contact the centre directly for further information.

 

COVID-19 Vaccination – your questions answered

Benetas Board Director, Dr Michael Murray AM, is Director of Geriatric Medicine and his wife, Dr Mary O’Reilly, is Deputy Chief Medical Officer at Austin Health. In this video, they answer questions we’ve been receiving from employees, residents, clients and families about the COVID-19 vaccination program.

In their second video, Dr Michael Murray AM and Dr Mary O’Reilly address the concerns we have been hearing about the very slim potential side effect of blood clots after having the

 

Need to talk to someone?

New COVID-19 Support for Older Australians

Older Australians have access to a dedicated free call service to support the mental health of those affected by the spread of COVID-19. The phone line is staffed by advisers who can offer practical help and advice and is a partnership between OPAN, COTA and National Seniors Australia.

Call 1800 171 866 from Monday to Friday 8.30am to 6pm (except public holidays).

The Centre for Cultural Diversity in Ageing, supported by Benetas, has also launched the Multilingual Older Persons COVID-19 Support Line.

The support line is funded by the Australian Department of Health, and is an Australia-wide initiative that provides in-language information and support associated with COVID-19, and referrals to appropriate services and programs for older Australians from culturally diverse backgrounds.

The support line is available in Arabic, Cantonese, Greek, Italian, Mandarin and Vietnamese. All calls are free, 2:00pm - 5:00pm (Melbourne time) Monday to Fridays (except public holidays).

If you have any further questions or feedback please contact Covid19Enquiries@benetas.com.au.

 

The global impacts of Coronavirus (COVID-19) have us all feeling uncertain, so there is no better time to share uplifting moments of support for our older loved ones and each other.

#SpreadKindness

Read positive stories
 

Your COVID-19 vaccination questions answered with Dr Michae...

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