Benetas is taking every measure to ensure the safety and wellbeing of its residents, clients and employees and is committed to keeping the Benetas community informed throughout this difficult time.

Residential Aged Care

Our residential homes are now open to visitsors. The following parameters apply:

Visiting times and access
Visiting times will be 10am–12pm and 1:30pm–3:30pm daily, seven days a week.

• As directed by the Commonwealth Department of Health, each resident is able to see up to two visitors’ per day. This must be at either the morning or afternoon session, not both.
• Visits will occur within the residents’ own room or outdoor areas (as stipulated by the home) only.
• Physical distancing must be practiced – no hugging, kissing, hand holding – in line with current public health directives.
• Visitors will be advised to leave at the end of the visiting time.

Booking
You are asked to ring the residential home directly and book the time you would like to attend. We will be managing the bookings to ensure that all residents receive visitors in an equitable and fair way. As a result, we cannot guarantee you will always be able to attend on your preferred days.

Screening
Upon arrival, you will be asked to complete a screening assessment. This involves:

• Signing a declaration form which confirms that, among other things, you are currently feeling well, have not been in contact with a confirmed case of Coronavirus, agree to physical distancing requirements and have had your flu vaccine.
• You will have your temperature taken. If your temperature is above 37.5 degrees you will be unable to enter the home.
• You will be asked to provide proof of your current flu vaccination (please see further information).

Home Care

Benetas continues to provide essential care and support for older people in our community. Home care services remain operational, albeit with more rigorous health, safety and hygiene protocols and practices.

Respite

To comply with restrictions, and ensure the safety of our clients, their families and our employees, a number of Benetas respite service centres have been closed until further notice. This includes Hurlingham, Kilby House and Bateman House.

However, Benetas continues to offer respite care at our residential locations across Victoria.

Retirement Living

To protect the health and safety of our residents and employees, the Dalkeith Heights Community Centre has been closed until further notice.

Health Care

Macedon Ranges Health services continue to operate from our centre. A strong screening process has been implemented to protect the health and wellbeing of our community.

We have also set up a range of solutions to support those who cannot or prefer not to visit the centre, including video or telehealth appointments.

If you have an appointment and are feeling unwell, please call ahead to discuss your situation.