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Coronavirus (COVID-19)

Latest news and updates from Benetas


Latest Covid-19 Outbreak in Melbourne

Covid-19 Preparedness

Benetas has strong processes in place to ensure we are prepared as we face this recent outbreak of Covid-19 in the community. We are pleased to advise that as at 31 May 2021, residents at all of our 14 homes have received their first dose of the vaccine. Ten out of the 14 homes have had both doses with the remaining four to be completed within the next two weeks. Uptake by residents has been strong – with at least four out of five residents at all homes receiving the vaccine.

We continue to support employees to receive the vaccination with numbers rising every day and numerous initiatives in place to speed up the process. For example we have initiated weekly asymptomatic Covid-19 testing of all employees in our metropolitan homes and fortnightly testing of employees in our regional homes.

Benetas continues to review and monitor our practices. We remain diligent in our infection prevention and control measures. We are confident that we are doing all we can to manage this current situation in our community and would like to thank all of clients, residents, families and representatives for their continued support.

27 May 2021

The Victorian Acting Premier advised on Thursday 27 May that from 11:59pm on Thursday 27 May to 11.59pm June 3, the whole of Victoria will enter a seven day ‘circuit breaker’ lockdown in response to the current outbreak of a highly infectious strain of coronavirus (COVID-19).

There will only be five reasons to leave your home, which are for necessary goods and services, for caregiving or compassionate reasons, for exercise (maximum 2 hours a day), for essential work or permitted education, and to get vaccinated (this is a new condition added to the previous 4 approved reasons to leave home).

There is a 5km limit on movement from your home, with some exceptions.

Face masks must be worn everywhere except in your own home, unless an exemption applies. The face mask requirement applies to everyone aged 12 years and older.

In addition, aged care visitor restrictions will also now apply state-wide. This means, our residential aged care homes will be closed to visitors, except for end of life reasons or other limited exceptions.

Please contact the home to discuss your personal situation if you have any concerns. We will continue to monitor the Department of Health and Human Services website and will update this page as soon as further information is confirmed.

Information about the latest announcement can be found at or

We also welcome the Department of Health's COVID-19 Vaccination Program announcement that from Friday 28 May, the Pfizer vaccine will be available for all people aged 40-49 and encourage informed involvement by all those in our community. Please find more details below.


COVID-19 vaccine rollout

Benetas greatly welcomes the Australian Government’s rollout of the COVID-19 Vaccination Program for all aged care residents, employees and volunteers as a matter of priority. You can read more about the roll out of the vaccine across our homes and services.


Coronavirus actions across Benetas

Benetas is taking every measure to ensure the safety and wellbeing of its residents, clients and employees and is committed to keeping the Benetas community informed throughout the COVID-19 pandemic.

Residential Aged Care|
*Due to the current lockdown in Victoria, aged care visitor restrictions apply state-wide. This means, our residential aged care homes are closed to visitors, except for end of life reasons or other limited exceptions.*

Please find latest updates on visitor access and further information.

Benetas is committed to managing visitor access at our residential aged care homes to ensure the utmost health and wellbeing of the older Australians in our care. We are closely monitoring public health directives and transmission in the community to manage visitor provisions. Please contact the home you wish to visit for further information.

Home Care
We are continuing to provide essential care and support for older people living at home, albeit with more rigorous health, safety and hygiene protocols and practices in place. Please contact your local Home Care office for further information.

*Due to the current lockdown in Victoria, our respite service centres are closed. Respite care is still being offered at our residential locations across Victoria.

Retirement Living
Ongoing infection and prevention control measures continue to be in place across the management of our retirement living village Dalkeith Heights. Please contact the Village directly for further information.

Health Care - Macedon Ranges Health
Services continue to operate from our centre. We have set up a range of solutions to support those who cannot or prefer not to visit the centre, including video or telehealth appointments. Please contact the centre directly for further information.


COVID-19 Vaccination – your questions answered

Benetas Board Director, Dr Michael Murray AM, is Director of Geriatric Medicine and his wife, Dr Mary O’Reilly, is Deputy Chief Medical Officer at Austin Health. In this video, they answer questions we’ve been receiving from employees, residents, clients and families about the COVID-19 vaccination program.

In their second video, Dr Michael Murray AM and Dr Mary O’Reilly address the concerns we have been hearing about the very slim potential side effect of blood clots after having the


Need to talk to someone?

New COVID-19 Support for Older Australians

Older Australians have access to a dedicated free call service to support the mental health of those affected by the spread of COVID-19. The phone line is staffed by advisers who can offer practical help and advice and is a partnership between OPAN, COTA and National Seniors Australia.

Call 1800 171 866 from Monday to Friday 8.30am to 6pm (except public holidays).

The Centre for Cultural Diversity in Ageing, supported by Benetas, has also launched the Multilingual Older Persons COVID-19 Support Line.

The support line is funded by the Australian Department of Health, and is an Australia-wide initiative that provides in-language information and support associated with COVID-19, and referrals to appropriate services and programs for older Australians from culturally diverse backgrounds.

The support line is available in Arabic, Cantonese, Greek, Italian, Mandarin and Vietnamese. All calls are free, 2:00pm - 5:00pm (Melbourne time) Monday to Fridays (except public holidays).

If you have any further questions or feedback please contact


The global impacts of Coronavirus (COVID-19) have us all feeling uncertain, so there is no better time to share uplifting moments of support for our older loved ones and each other.


Read positive stories

Your COVID-19 vaccination questions answered with Dr Michae...

1st April 2021

Benetas Board Director, Dr Michael Murray AM, is Director of Geriatric Medicine and his wife, Dr Mary O’Reilly, is Deputy Chief...

A message from the CEO on COVID Vaccinations

24th February 2021

At Benetas, we greatly welcome the long awaited Pfizer vaccine rollout to aged care homes in Australia this week, and the Austr...

Recognising the dedication of our staff

24th December 2020

Brian West pens a short letter on behalf of all residents and families at Benetas Gisborne Oaks.

Visiting your loved one at a Benetas home this Christmas

21st December 2020

We are pleased to support our aged care residents and their families to connect with their loved ones over Christmas after the ...

Open Letter from CEO Sandra Hills OAM

7th September 2020

We have been incredibly saddened by the occurrences at St George's aged care home in Altona Meadows. This is my letter to our B...

Aged Care worker shares experience of working amidst Covid-1...

21st August 2020

Experienced Benetas Personal Care Worker, Mary Mercieca, was recently redeployed with a number of her colleagues to the provide...

Confirmed COVID-19 case for employee at St George's

9th July 2020

Unfortunately, despite the rigorous measures we have been putting in place to protect our community, an employee at our St Geor...

Restricted visitor access for Benetas aged care homes in Met...

8th July 2020

Benetas is temporarily restricting visitor access to all our aged care homes in Metropolitan Melbourne.

Restricted visitor access to Gladswood Lodge and Colton Clos...

30th June 2020

Benetas is temporarily reinstating restricted visitor access to Colton Close and Gladswood Lodge residential aged care homes in...

It’s time to call out the impact of COVID-19 on women

26th June 2020

Health crises tend to magnify existing inequalities and within only a few months, COVID-19 has triggered unprecedented change t...

6 acts of kindness in Victoria during COVID-19

17th June 2020

Here are just a few of our favourite acts of care and generosity in Victoria, Australia during COVID-19.

One month into Benetas’ visitor support program

12th June 2020

Benetas Gisborne Oaks Residential Manager, Sheena Mannion, shares her reflections one month into bringing residents and their l...

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