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Coronavirus (COVID-19)

Latest news and updates from Benetas


Coronavirus actions across Benetas

We are actively monitoring the Coronavirus (COVID-19) situation and following the advice from the Australian Department of Health and the Victorian Department of Health and Human Services.

The COVID-19 situation is rapidly evolving and in response, Benetas has implemented a number of measures to ensure the safety and wellbeing of our clients, families and employees.

Residential Aged Care

Benetas has temporarily closed its residential aged care homes to non-essential visitors. Given the increasing risk of the spread of COVID-19 within the community, we believe it is crucial we continue to limit access to our residential homes to essential visitors only, until we are confident our residents are no longer in jeopardy.

The community centre at St John's Park, Mooroolbark is also closed until further notice.

Home Care

Benetas continues to provide essential care and support for older people in our community. Home care services remain operational, albeit with more rigorous health, safety and hygiene protocols and practices.


To comply with restrictions, and ensure the safety of our clients, their families and our employees, a number of Benetas respite service centres have been closed until further notice. This includes Hurlingham, Kibly House and Bateman House.

However, Benetas continues to offer respite care at our residential locations across Victoria.

Retirement Living

To protect the health and safety of our residents and employees, the Dalkeith Heights Community Centre has been closed until further notice.

Health Care

While many of the Macedon Ranges Health services continue to operate from our centre, we have a strong screening process in place to protect the health and wellbeing of our community.

If you have an appointment and are feeling unwell, please call ahead to discuss your situation. We have set up a range of solutions to support you, including video or telehealth.


The global impacts of Coronavirus (COVID-19) have us all feeling uncertain, so there is no better time to share uplifting moments of support for our older loved ones and each other.


Read positive stories

Benetas supports elderly in lockdown with comic relief

3rd April 2020

Benetas has released the first of its comic relief film clips to support older Australians to stay positive and engaged during ...

Libby Ryan on supporting the community during coronavirus

3rd April 2020

“It’s important that as a community we continue to look out for those most vulnerable during this time."

Coronavirus update 30/3

30th March 2020

Updates on how families can contact their loved ones and a link to our COVID FAQs.

FACE COVID - Practical steps to deal with a crisis

26th March 2020

When we face a crisis of any sort, fear and anxiety is inevitable. ‘FACE COVID’ is a set of practical steps for responding effe...

Looking after your mental health during coronavirus

25th March 2020

This is a difficult and unsettling time, so it's vital we continue to look after our mental health. Here's some tips for stayin...

Families send ‘Virtual Hugs’ to loved ones in aged care

24th March 2020

Families and carers with loved ones in Benetas residential aged care facilities are sharing messages of hope and love during th...

New health screening process at Macedon Ranges Health

24th March 2020

To maintain the health and safety of all, all visitors are obliged to undertake health and symptom screening prior to entering ...

Support your loved one from afar

23rd March 2020

How to support yourself and your loved one whilst residential aged care visitation is restricted.

Residential Services- essential personnel only

19th March 2020

As of 8am on Thursday 19 March, our residential aged care homes will be temporarily closed to non-essential visitors and contra...

How to support your older loved ones living at home

19th March 2020

If your older loved one lives independently, here are some things you can do to support them during Coronavirus.

CORONAVIRUS update 18/3

18th March 2020

Benetas has implemented a number of measures to ensure the safety and wellbeing of our clients, families and employees.

6 acts of kindness around the world (amidst COVID-19)

18th March 2020

Despite the uncertainty of COVID-19, people around the world are showing kindness and compassion. Read 6 of our favourites.

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