Frequently Asked Questions

Below is a list of questions most often asked by people who are entering the aged care process. If you can't find what you are looking for in this list of questions, contact us here.

Frequently Asked Questions

  • My wife has been diagnosed with dementia. She is an artist – what sort of support can you provide so she can continue her passion?

    Through Benetas Community Care your wife will recieve plenty of support as part of a flexible package e.g. visits to a community Planned Activity Group, Day respite trips to galleries, art classes as part of community programs.

    In Benetas Aged Residential Facilties Benetas offers art classes as an activity as part of a tailor made program for her, access to equipment and facilities (art room, magazines, different art mediums) visiting guest speakers/artists, occasional outings to galleries.

    Through Benetas Community Care your wife will recieve plenty of support as part of a flexible package e.g. visits to a community Planned Activity...
  • What dementia services can you provide for my mum if she comes to live at Benetas?

    Benetas can provide a safe, friendly environment, with staff trained in dementia Person Centred Care, meaningful activities to stimulate residents, access to specialist internal and external dementia services.

    Staff in all our facilities support people with dementia, across the whole facility and three of our facilities have Memory Support Units to assist people with specific behaviours associated with their dementia.

    Benetas can provide a safe, friendly environment, with staff trained in dementia Person Centred Care, meaningful activities to stimulate residents,...
  • How long will it take?

    Once an assessment is made and a copy of the assessment has been received by the family, there may be more waiting lists to actually receive home–based services or for a vacancy at a residential care facility.

    An ACAT assessment will indicate which level of community services are best for those living at home.

    Alternatively, ACATs will approve low or high level government-subsidised residential aged care and provide information about suitable aged care facilities in the local area. Families can then start looking around and may also be asked to lodge a ‘Centrelink Income and Assets for Entry into Residential Aged Care’.

    This is particularly important for pensioners who may be entitled to government support. An ACAT assessment is free and usually valid for 12 months. GPs can make referrals, or individuals can make an appointment by contacting the Aged Care Information Line directly.

    Need help with aged care?
    Get in touch 1300 23 62 36

    Once an assessment is made and a copy of the assessment has been received by the family, there may be more waiting lists to actually receive home–...