Aged Care Help Centre

Benetas has created an online ‘Help Centre’ to assist you in finding information to work out what services are available and how you can get started.

Our aim is to make the process as easy as possible. If you cannot find what you are looking for here, please contact our Customer Centre on 1300 23 63 82.

Aged Care Help Centre

Read some tips for family and friends visiting our homes to feel more comfortable when you see your loved one
Find useful links when accessing aged care in Australia.
Need some help working out the aged care system? Find Fact Sheets and Check Lists here to help make the transition as easy as possible
The Benetas Customer Centre is here to help.
Benetas has created strategies for English, Italian, Macedonian and Greek speaking families caring for a person living with dementia at home.
After more information? Try our list of Frequently Asked Questions to see if we can help.
Navigating the terminology used in Aged Care can be tricky. Here we define key words to help you understand the system.