Culturally appropriate care
Meeting the needs of people from all backgrounds
Victoria is very culturally diverse. It’s what makes Victoria so great.
We recognise that sometimes people from different backgrounds may need different aged care services whether it’s levels of service, personal care, food or lifestyle.
Valuing and respecting diversity
Our partnership with a number of Migrant Resource Centres and ethnic communities allows us to deliver accessible, reliable and tailored community and residential care solutions for people from all backgrounds.
Culturally appropriate services include:
- Multicultural training for staff
- Ensuring clients have access to information on cultural issues
- Culturally appropriate meals
- A range of activities and festivities throughout the year
- Cultural celebrations
- Holistic care to all clients of all backgrounds and cultures
- Encouraging and nurturing the local community and families in promoting resident independence, social exchange and positive ageing.
Cultural diversity at Benetas St George’s, Altona Meadows
More than 50% of clients at St George’s are from a different background so we have actively recruited multilingual staff. Now we have more than 20 different languages being spoken.